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BG53485441604/01/2023
EL PEDIDO LLEGO INCOMPLETO, LE FALTO LA GUIA DE LA CADENA.
LA MANIVELA PARA SOSTENER LA SIERRA LLEGO QUEBRADA EN DOS PEDASOS.
LA CAJA DE EMPAQUE LLEGO ROTA, AL PARECER FUE VIOLADA PARA SUSTRAER LA GUIA DE LA CADENA O FUERON DAÑOS DE LA EMPRESA TRANSPORTISTA.
POR LO TANTO NO PUEDO EVALUAR EL PRODUCTO PORQUE NO PUEDO PONER LA CADENA PARA PROBAR SU FUNCIONAMIENTO.
CUAL ES LA SOLUCION?
1. EVIARME LA GUIA DE LA CADENA Y LA PIEZA DE PLASTICO ROTA QUE ES LA QUE SOSTIENE LA SIERRA.
2. DEVOLVER EL PRODUCTO EN LAS CONDICIONES EN QUE ME LLEGO, PERO REQUERIRIA LAS INSTRUCCIONES PARA PODER DEVOLVERLA. SON A CARGO DE LA CIA, LOS GASTOS QUE SE ORIGINEN.
PREFERIRIA QUE ME ENVIEN LA GUIA Y LA MANIVELA.
ESPERO SU RESPUESTA A MI PETICION, ESPERE MUCHO TIEMPO OARA QUE ME LLEGARA EL PRODUCTO.
GRACIAS
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