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Why have my points not been updated?

You will receive Banggood points within 24 hours after your review, image, video, or other comments has passed our approval. Generally speaking, a member ID can only write one review per product or service. If you wish to update your review, please contact us.

You can obtain double points if you are the first person to review or upload an image or video. Occasionally, it takes some time to update your points balance. Please contact us if you feel there is an issue with your points' total.

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